We have provided size charts for each of our product. To find out how an item fits, check our size charts on all of our product pages. If you need additional help, email us at info@cottonking.com

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your order.
You can also track your order from our website. To track an order, go to your My Account page and look for the order under My Orders. Click on Track Order to track the status of your order.

Yes, we offer alteration services for Trousers  at all our physical stores. You can redeem the free alteration coupon provided along with your order at any Cotton King store nearby.

You can reach our customer support team via email info@cottonking.com or phone. Visit our Contact Us page for contact details and operating hours. We are here to assist you with any questions or concerns you may have.

You can use the store locator to find any of the 225+ Cotton King stores near you. Our current store network is in Maharashtra, Karnataka, Madhya Pradesh, and Gujarat.

You can pay for an order via credit/debit card, net banking or UPI. The payment options we support are:

• Credit Card
• Debit Card
• Net Banking
• UPI

We process all online payments through Razorpay which provides secure, encrypted connections for all credit card, debit card and Net Banking transactions

There are no hidden charges. The price shown against each product is the final price, you wouldn’t be asked to pay any more than that

You can find your order history on your My Account Page.

If you don’t have an account, you can use guest check-in to place an order.

Yes, you can. You can make purchases from anywhere within the universe using the Indian currency as the payment mode & we will deliver the Product to the designated address in India

Yes, your personal information is secure with us. We process payments with Razorpay, which uses industry-standard encryption to protect your data. For more details, please review our Privacy Policy.

It is easy to create your Account, please follow the following Simple Steps to create your account - add + by clicking on Sign In option. Our system will take your mobile number to sign in with OTP. We don't ask for any long sign in forms.

In case of Transaction Failure, kindly send us an email on info@cottonking.com.

If your account has been debited even after a payment failure, it is normally rolled back to your bank account by the merchant banker within 10 business days. In case the Money is received by us without any order being booked, we will initiate the refund process, the refund takes around 5 working days.

Items in your order may at times be shipped in part to optimise the delivery time. Hence, you might  at times receive your order partially

Nil. All our deliveries have free shipping right now.

For more details, check out our Shipping Policy page. -

We carry out the Shipping within 48 Hours of the order placement, the physical delivery is done within 3-5 days of the Order Placement.

 At present we ship within India only

We are aware that the recipient  can’t be present at the delivery address all the time, hence we will try to attempt delivering your order twice. So, if you have missed the delivery please do not worry, we will try to make an attempt again. The delivery agent will call you too, to facilitate the delivery -.

In a rare event if  you find a tampered packaging or a missing product in your shipment, please click pictures of the packaging and share with us over mail. We’ll take up the matter  with our logistics partner

No,we do not offer open delivery, hence you can not check the product before accepting it. However, in case you do not like the product, you always can return the product back as per our return policy under 15 days of the delivery

We accept returns within 15 days of delivery for unworn and undamaged items. However, kindly ensure that the Price Tags, Brand Tags and other materials are intact. 

No, the logistics arrangement for delivery and return are distinct. Hence in case you wish to return the product, please initiate a return as per our return procedure 

Yes you can. Please select the product in the order which you wish to return from your My Account/My Order page. Kindly send us an email on info@cottonking.com. And we will be happy to assist you.

To initiate a return, please write to us on info@cottonking.com and we will assist you over the same

Your refund process depends on the mode of payment for your order.

Online payment via credit/debit card, net banking or UPI will be refunded directly to the source. Refund will be initiated within 3 to 5 days of receipt of the returned product to our warehouse.

Usually, the product will be picked up from your address within 3-4 days after the return request is raised. In case of a delay, please write to us on info@cottonking.com

We do not accept returns for any items of clothing that have been altered.

You can exchange any unused and unaltered products within 15 days of delivery.